Tran
Tran Colligso

Aruba InstantOn WiFi + Colligso TextIn customer engagement, seamless customer experience

Aruba InstantOn WiFi + Colligso TextIn customer engagement, seamless customer experience

Solutions that offer touch-less interaction at the point of sale have gained a lot of traction in this pandemic era for obvious health related reasons. This includes but not limited to remote ordering, online payment, mobile payment terminal, contactless payment using card or via mobile wallet and guest WiFi among other things. With the COVID-19 vaccination increasing, gradually the foot traffic is also increasing. Customers would appreciate free guest WiFi in your store, venue or workspace.

Pandemic has taught that it is important for every business to have direct digital relationships with customers. Colligso enables businesses to grow profitably by providing an easy to use and integrated platform to create and cultivate digital customer relationships. TextIn helps businesses to establish such digital relationships and engage directly with customers using text/ picture messaging (SMS/ MMS) and landing pages.

Aruba InstantOn WiFi + TextIn

Aruba InstantOn is a business WiFi solution designed for ease of management using mobile app and remote cloud-managed administration. Small businesses can set up and own Aruba InstantOn network in 10 minutes or less.

Now with TextIn integrated with Aruba InstantOn WiFi, not only you can offer a reliable, cloud-managed and branded WiFi access to customers, you can also build your digital customer relationships quickly and increase customer reach easily. Using this integrated solution, provide internet access to customers and capture contact information for targeted announcements and specials. This solution would help to increase your customer engagement, foot traffic and sales.

Benefits of TextIn

  • Easy opt-in, App-less: Provide free access to your guest WiFi using what customers have. Get written permission from their devices (required for US and Canada). Offer easy opt-out.
  • Automated Engagement: Reach customers using text (SMS) campaigns. Autopilot pre-built campaigns for not-seen customers and target customers based on behavior including their spending habits (point of sale integration required). Create landing pages with simple call-to-action for offers and promotions.
  • High Return on Spend: Text messages enjoy very high open rate. Add link to landing page for call-to-action. Drive traffic. Increase return on spend.

Customer Experience

As customer connects to Guest WiFi on Aruba InstantOn, your branded page hosted by Colligso captures data securely, provides the internet access and sends data to your Colligso account. TextIn also sends a text message to the customer to verify his/her mobile number and the opt-in. Once the customer agrees, TextIn records the confirmation. After that, you can run text/ picture (SMS/ MMS) campaigns to reach such customers.

How to integrate?

It is quick and easy to integrate Aruba InstantOn access points with Colligso, no coding is required. Sign up for TextIn WiFi plan. Purchase Aruba InstantOn access points from Aruba’s partners and follow the instructions described on our helpdesk.

signup (use the TextIn WiFi plan)

Check out following article on our Helpdesk.

Configure Aruba InstantOn WiFi to use Colligso’s Captive Portal?